Cookie Policy
This policy explains how OnsStay uses cookies and similar technologies to recognize you when you visit our platform.
Last Updated: January 31, 2026
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow us to recognize your device and remember your preferences, improving your experience on our platform. They also help us understand how you use our services so we can make improvements.
Types of Cookies We Use
Essential Cookies
Required for the platform to function properly. Cannot be disabled.
- • User authentication
- • Session management
- • Security features
- • Load balancing
Functional Cookies
Remember your preferences and enhance your experience.
- • Language preferences
- • Currency settings
- • Search history
- • Recently viewed properties
Analytics Cookies
Help us understand how visitors interact with our platform.
- • Page views and navigation
- • Time spent on pages
- • Error tracking
- • Performance monitoring
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
- • Personalized ads
- • Retargeting
- • Social media integration
- • Conversion tracking
Specific Cookies We Use
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| _ons_session | Essential | Session | Maintains user session |
| _ons_auth | Essential | 30 days | Authentication token |
| _ons_csrf | Essential | Session | Security token |
| _ons_lang | Functional | 1 year | Language preference |
| _ons_currency | Functional | 1 year | Currency preference |
| _ons_recent | Functional | 30 days | Recently viewed properties |
| _ga | Analytics | 2 years | Google Analytics ID |
| _gid | Analytics | 24 hours | Google Analytics session |
| _fbp | Marketing | 3 months | Facebook pixel |
Third-Party Cookies
We may allow third-party service providers to place cookies on your device for the following purposes:
- Google Analytics: Website traffic analysis and performance monitoring
- Google Ads: Advertising and conversion tracking
- Facebook Pixel: Social media advertising and analytics
- Stripe: Payment processing and fraud prevention
- Intercom: Customer support chat functionality
These third parties have their own privacy policies governing the use of cookies. We encourage you to review their policies for more information.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete some or all cookies
- Block all cookies or specific types
- Set preferences for specific websites
Please note that blocking essential cookies may affect the functionality of our platform.
Browser-Specific Instructions
Opt-Out Tools
You can also opt out of certain tracking through these tools:
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
We encourage you to review this policy periodically. Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about our use of cookies or this policy, please contact us: